Travel agent (German and English speaking)

Netherlands

Our Company

Have you ever wished you could work and live in the great outdoors? Give meaning to your work, choose nature as your living space, evolve confidently within the company, and come be part of the Huttopia adventure! Huttopia invites its clients to disconnect from everyday life, get closer to nature and reconnect with loved ones, while enjoying campsite amenities and exploring the region’s best attractions. An innovative leader in ecotourism, Huttopia was founded in Europe over 20 years ago. Today, the company is pursuing steady development in North America and abroad (France, Netherlands, China), and manages more than a hundred outdoor resorts with glamping-type accommodations worldwide.

Your missions

Within a small team you are the one handling contact requests in the German language: emails and phone calls about existing reservations, making new reservations by phone or giving information about the different campsites and which one suits the customer best.
We will make sure that you will learn everything there is to know about destinations, different types of campsites, accommodations and facilities on the Huttopia campsites.
So as a travel agent, you will often work independently but you will also work as part of a real team with your colleagues.
The atmosphere is informal and a sense of humor is appreciated, but of course we also work hard!
Furthermore, the daily tasks of our travel advisors consist of:

· Making quotations;

· Making changes to reservations;

· Handling cancellation requests;

· Actively selling extra services (sheet rental, cleaning of the accommodation, etc.);

· Advising customers about our beautiful campsites;

· Handling reservation requests by phone and email;

· Handling B2B reservations.

Your profile

In our new colleague we are looking for the following:

· Languages: excellent command of the German language (written and spoken), knowledge of Dutch and/or English is preferred;

· Experience: a first working-experience in customer contact;

· Professional: customer friendly and a pleasant telephone voice;

· Personal: stress resistant, flexible and a team player.

Also it’s no problem for you to work on Saturdays a few times a month.
Working hours vary between 8am and 6pm.

Additional Information

· Salary: based on experience and the Travel Industry Collective Agreement: €2.559,88 gross per month (on a fulltime basis);

· Contract: 1 year, but our intention afterwards is a fixed contract;

· Hours: 24-32 hours per week (Mon-Sat);

· Colleagues: a small but motivated team;

· Holidays: 24 vacation days based for fulltime and 8% vacation allowance;

· Location: a brand new office in the center of Utrecht, easily accessible by public transport, and with a roof terrace;

· Extras: commuting allowance, employee discount, team dinners/drinks;

· Travelling: participating in and organizing fairs for example (1-2x per year);

Hiring Process

By choosing Huttopia, you are choosing a young, international and stable company as an employer. Huttopia is originally a French family company exists since 1999!
We are developing rapidly at an international level.
We bring people and nature back together - in unique locations and with our own unique accommodations.

Would you like to know more about Huttopia? Visit https://europe.huttopia.com/en/ and https://corporate.huttopia.com/en/

Do you think you are the ideal candidate to join the reservations team with your German communication skills?

Send your CV and cover letter and we will contact you as soon as possible to let you know if you are interested in this great job!

We look forward to meeting our new colleague!

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